CASEWORKER
Community InfoSource is seeking a Caseworker to join our dedicated team, supporting asylum seekers and New Scots across Glasgow.
This is a rewarding opportunity for someone compassionate, organised, and committed to social justice. The role involves providing one-to-one casework support to individuals navigating the asylum and immigration system or facing challenges related to employability, housing, access to services, welfare, or integration.
The Caseworker will work closely with the Service Delivery Manager and other team members to ensure people receive accurate information, advocacy, and appropriate referrals.
The Caseworker will also liaise with external agencies and service providers to secure client support, maintain accurate and confidential records, and support people in their preferred community language where possible. The role requires someone comfortable managing a varied caseload and building trust with individuals from diverse cultural and linguistic backgrounds. You will also contribute to CIS’s wider goals through collaborative working and knowledge sharing with colleagues.
We will guarantee an interview to anyone with lived experience of the asylum system who fulfils the essential criteria of the person specification We will ensure that a fair and proportionate number of disabled applicants who meet the essential criteria for this position will be offered an interview.
This contract is subject to the successful completion of a six-month probationary period
Application notes
If you require more information, please contact 07984 404 428
Closing date for applications: 9 am, Monday 30th June 2025
Interviews:
To be held at CIS’ Office, Tontine, 20 Trongate. Glasgow G1 5ES on Wednesday 9th July 2025
Applications by email to: [email protected] with “Confidential” and “CIS Caseworker” in the heading of the email. Please send as Word or Opensource documents. Applications are required (CVs not accepted).
Downloads
1. Job Description & Person Specification
2. Application Form
3. Recruitment Policy
- Part time
- £26,408 pro-rata
- On site: CIS office, Tontine, 20 Trongate, Glasgow, G1 5ES
- Closing Monday 30th June 2025
- Advertised from 9th June 2025
- 21 hours per week. £15,845 per annum. year initially, with further extension subject to funding
Community InfoSource is seeking a Caseworker to join our dedicated team, supporting asylum seekers and New Scots across Glasgow.
This is a rewarding opportunity for someone compassionate, organised, and committed to social justice. The role involves providing one-to-one casework support to individuals navigating the asylum and immigration system or facing challenges related to employability, housing, access to services, welfare, or integration.
The Caseworker will work closely with the Service Delivery Manager and other team members to ensure people receive accurate information, advocacy, and appropriate referrals.
The Caseworker will also liaise with external agencies and service providers to secure client support, maintain accurate and confidential records, and support people in their preferred community language where possible. The role requires someone comfortable managing a varied caseload and building trust with individuals from diverse cultural and linguistic backgrounds. You will also contribute to CIS’s wider goals through collaborative working and knowledge sharing with colleagues.
We will guarantee an interview to anyone with lived experience of the asylum system who fulfils the essential criteria of the person specification We will ensure that a fair and proportionate number of disabled applicants who meet the essential criteria for this position will be offered an interview.
This contract is subject to the successful completion of a six-month probationary period
Application notes
If you require more information, please contact 07984 404 428
Closing date for applications: 9 am, Monday 30th June 2025
Interviews:
To be held at CIS’ Office, Tontine, 20 Trongate. Glasgow G1 5ES on Wednesday 9th July 2025
Applications by email to: [email protected] with “Confidential” and “CIS Caseworker” in the heading of the email. Please send as Word or Opensource documents. Applications are required (CVs not accepted).
Downloads
1. Job Description & Person Specification
2. Application Form
3. Recruitment Policy
FIELDWORKER
(Position for a West African male)
Community InfoSource is seeking a male, West African Fieldworker to join our Outreach Delivery Team.
This is an exciting opportunity for someone with strong community connections and a passion for empowering others. The role will involve delivering community workshops, group presentations, and gender based violence (GBV) workshops specifically targeting men, using relevant West African community languages to reach and engage participants effectively.
Working closely with the Outreach Delivery Manager, you will design and lead workshops tailored to the needs of asylum seekers and New Scots from West African backgrounds. The work will involve both one-off and ongoing group sessions, including awareness-raising around safety, rights, and accessing support.
You will also support wider project goals by collaborating with colleagues across the organisation and developing partnerships with external agencies and community groups. The role requires flexibility, cultural awareness, and the ability to communicate effectively across diverse communities.
The candidate must be able to work well with others in a small team, with a flexible schedule, and collaborate with other projects within our small charity as well as with external organisations.
We will guarantee an interview to anyone with lived experience of the asylum system who fulfills the essential criteria of the person specification. We will ensure that a fair and proportionate number of disabled applicants who meet the essential criteria for this position will be offered an interview.
This contract is subject to the successful completion of a six-month probationary period
(This is a special case exception for men, as a genuine occupational qualification in terms of Schedule 9, Part 1 of the Equality Act 2010).
Application notes
If you require more information, please contact 07982 938 681
Closing date for applications: 9 am, Monday 30th June 2025
Interviews:
To be held at CIS’ Office, Tontine, 20 Trongate. Glasgow G1 5ES on Friday 11th July
Applications by email to: [email protected] with “Confidential” and “Male West African Fieldworker” in the heading of the email. Please send as a Word or Opensource document. Applications are required (CVs not accepted).
Downloads
(Position for a West African male)
- Part time
- £26,408 pro-rata
- On site: CIS office, Tontine. 20 Trongate Glasgow, G1 5ES and at Initial Accommodation Centre for Asylum Seekers
- Closing Monday 30th June 2025
- Advertised from 9th June 2025
- 21 hours per week. £15,845 per annum.
Community InfoSource is seeking a male, West African Fieldworker to join our Outreach Delivery Team.
This is an exciting opportunity for someone with strong community connections and a passion for empowering others. The role will involve delivering community workshops, group presentations, and gender based violence (GBV) workshops specifically targeting men, using relevant West African community languages to reach and engage participants effectively.
Working closely with the Outreach Delivery Manager, you will design and lead workshops tailored to the needs of asylum seekers and New Scots from West African backgrounds. The work will involve both one-off and ongoing group sessions, including awareness-raising around safety, rights, and accessing support.
You will also support wider project goals by collaborating with colleagues across the organisation and developing partnerships with external agencies and community groups. The role requires flexibility, cultural awareness, and the ability to communicate effectively across diverse communities.
The candidate must be able to work well with others in a small team, with a flexible schedule, and collaborate with other projects within our small charity as well as with external organisations.
We will guarantee an interview to anyone with lived experience of the asylum system who fulfills the essential criteria of the person specification. We will ensure that a fair and proportionate number of disabled applicants who meet the essential criteria for this position will be offered an interview.
This contract is subject to the successful completion of a six-month probationary period
(This is a special case exception for men, as a genuine occupational qualification in terms of Schedule 9, Part 1 of the Equality Act 2010).
Application notes
If you require more information, please contact 07982 938 681
Closing date for applications: 9 am, Monday 30th June 2025
Interviews:
To be held at CIS’ Office, Tontine, 20 Trongate. Glasgow G1 5ES on Friday 11th July
Applications by email to: [email protected] with “Confidential” and “Male West African Fieldworker” in the heading of the email. Please send as a Word or Opensource document. Applications are required (CVs not accepted).
Downloads
BEFRIENDING COORDINATOR & CASEWORKER
Community InfoSource is seeking a dedicated and compassionate Befriending Coordinator and Caseworker to join our team supporting asylum seekers and New Scots in Glasgow.
This role combines one-to-one casework support with coordinating a volunteer befriending service aimed at reducing isolation and improving wellbeing among newly arrived asylum seekers. You will lead the recruitment, training, and supervision of volunteer befrienders, and ensure that volunteers are well-supported in their roles and appropriately matched with clients.
Alongside this, you will provide basic casework support to individuals, while referring more complex cases to other caseworkers as needed. Where possible, you will communicate with clients in relevant community languages to ensure understanding, trust, and inclusive support.
This role is ideal for someone who enjoys both one-to-one support work and volunteer coordination, and who is confident working with people from diverse backgrounds. The ability to build trust, communicate clearly, and remain sensitive to the experiences of those seeking asylum is essential.
We will guarantee an interview to anyone with lived experience of the asylum system who fulfills the essential criteria of the person specification. We will ensure that a fair and proportionate number of disabled applicants who meet the essential criteria for this position will be offered an interview.
This contract is subject to the successful completion of a six-month probationary period
Application notes
If you require more information, please contact 07984 404 428
Closing date for applications: 9 am, Monday 30th June 2025
Interviews:
To be held at CIS’ Office, Tontine, 20 Trongate. Glasgow G1 5ES on Thursday 10th July 2025
Applications by email to: [email protected] with “Confidential” and “CIS Befriending Coordinator and Caseworker ” in the heading of the email. Please send as Word or Opensource documents. Applications are required (CVs not accepted).
Downloads
1. Job Description & Person Specification
2. Application Form
3. Recruitment Policy
- Part time
- £26,408 pro-rata
- On site: CIS office, Tontine. 20 Trongate Glasgow, G1 5ES
- Closing 30th June 2025
- Advertised from 9th June 2025
- 21 hours a week. 1 year initially, with further extension subject to funding. £15,845 per annum.
Community InfoSource is seeking a dedicated and compassionate Befriending Coordinator and Caseworker to join our team supporting asylum seekers and New Scots in Glasgow.
This role combines one-to-one casework support with coordinating a volunteer befriending service aimed at reducing isolation and improving wellbeing among newly arrived asylum seekers. You will lead the recruitment, training, and supervision of volunteer befrienders, and ensure that volunteers are well-supported in their roles and appropriately matched with clients.
Alongside this, you will provide basic casework support to individuals, while referring more complex cases to other caseworkers as needed. Where possible, you will communicate with clients in relevant community languages to ensure understanding, trust, and inclusive support.
This role is ideal for someone who enjoys both one-to-one support work and volunteer coordination, and who is confident working with people from diverse backgrounds. The ability to build trust, communicate clearly, and remain sensitive to the experiences of those seeking asylum is essential.
We will guarantee an interview to anyone with lived experience of the asylum system who fulfills the essential criteria of the person specification. We will ensure that a fair and proportionate number of disabled applicants who meet the essential criteria for this position will be offered an interview.
This contract is subject to the successful completion of a six-month probationary period
Application notes
If you require more information, please contact 07984 404 428
Closing date for applications: 9 am, Monday 30th June 2025
Interviews:
To be held at CIS’ Office, Tontine, 20 Trongate. Glasgow G1 5ES on Thursday 10th July 2025
Applications by email to: [email protected] with “Confidential” and “CIS Befriending Coordinator and Caseworker ” in the heading of the email. Please send as Word or Opensource documents. Applications are required (CVs not accepted).
Downloads
1. Job Description & Person Specification
2. Application Form
3. Recruitment Policy